We all know the devastation caused by the Tropical storm called ‘FANI’ in Odisha. Volkswagen India being aware of it, has extended a special hand to help its customers in the state. The company has announced a free road side assistance to all its customers in Odisha so that their cars can be brought to the nearest service centre free of cost and they can get the repairs done. VW team also ensuring that each car brought is closely monitored for quality repair.
Commenting on the VW India initiative, Steffen Knapp, Director, Volkswagen Passenger Cars said, “At Volkswagen, customers are always at the centre of our initiatives. With the states of Odisha experiencing the torrential tropical storm, causing heavy damage to the vehicles, Volkswagen has taken special measures to ensure customers receive a prompt response to their service requirements. Our team of highly experienced professionals at our dealer partner in Odisha: Bharat Group is working round the clock to ensure quality and timely service in order to bring the situation back to normal.”
VW India has ensured that they don’t fall short of well-equipped technical staff and spare parts for all the repair work coming their way along with the restoration work regarding the service centre. VW has also worked out a standardised repair guideline to pick-up the pace of repair time on one car.